Download Active Web Helpdesk
 

Active Web Helpdesk

Web-based Helpdesk Manager. It works by routing the Customer Question to the proper Helpdesk Personnel. Helpdesk Personnel then answers it and it is saved to the FAQ (Frequently Asked Questions) database. The FAQ is searchable and categorized.

Program Information
Version : 2Release Date : 2003-3-8
Cost : US$ 749
USD Developer License US$ 1498		Type : Demo
Release Status : Major UpdateInstall Support : Install and Uninstall
Install Support : Install and UninstallOS Support : WinXP,Windows2000
Language : English



Web-based Helpdesk Manager. It works by routing the Customer questions to the proper Helpdesk Personnel. Helpdesk Personnel then answer the question (email sent to the customer) and can save it to the FAQ (Frequently Asked Questions) database. The FAQ is searchable and categorized. The source code with Access or MS SQL database is available. Features Requires Customer registration and email confirmation Define unlimited depth and num

Company
Name : ActivewebsoftwaresAddress : Suile 82 LPL Center QC, MM, 1100, Philippines
URL : http://www.activewebsoftwares.comAuthor Name : Alvin Lu
General Phone : 1 (650) 651-1644Contact Name : Alvin Lu


Web-based Helpdesk Manager. It works by routing the Customer questions to the proper Helpdesk Personnel. Helpdesk Personnel then answer the question (email sent to the customer) and can save it to the FAQ (Frequently Asked Questions) database. The FAQ is searchable and categorized. The source code with Access or MS SQL database is available. Features Requires Customer registration and email confirmation Define unlimited depth and number of categories Add unlimited Helpdesk Personnel Accounts Assign a Helpdesk Personnel per Category Helpdesk Personnel save the Question as FAQ. Administrator Approval before FAQ is published Advance Search Features search by category search all words

Other Program Information
Size : 520 KB
Change Info : noneCategory Class :
Specific Category : InternetCategories : Internet Application
System Requirements : Windows XP/2000 with IIS


Distribution Permissions
asdas

EULA
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